Recent quotes:

Saying ‘Sorry’ to Kids Mends Relationships, But Doesn’t Heal Hurt | Neuroscience News

“What was surprising was that children who experienced a minor transgression and heard an apology felt just as bad as those who did not hear an apology,” said Marissa Drell, a Ph.D. candidate in psychology at UVA and the study’s lead author. “But those who heard the transgressor say, ‘I’m sorry’ actually shared more with that person later. The apology repaired the relationship even though it did not mitigate their hurt feelings.”