henry copeland: Inventors create, users innovate, says @stevenbjohnson pllqt.it/GAFXTK
Users innovateYou can invent the telephone and put it out in the world and say, "This would be fantastic for you playing cello on one end and someone else listening to you playing cello on the other end," but it gets out into the world and people start using it. They say, "That would be a terrible way of using the telephone. But it is really great for calling my grandmother." That is always the case with technology when it gets unleashed into the world. People end up pushing it in directions that the inventors never dreamed of.